In-Home Care Billing Policies
Billing Period and Client Expectations
SelectCare pays caregivers and bills clients on a weekly basis. The billing week starts on Saturday and ends the following Friday. Payment for services is generally expected within five days of receiving an invoice.
Documentation
All caregivers use their phones to clock in at the beginning of the assignment and clock out when their shift ends.
The Electronic Visit Verification (EVV) creates accurate information for billing and payroll hours.
Documentation for Long Term Care Insurance reimbursement is generated using this platform and submitted to your LTC as part of our service
What do Billing Rates Include?
- Coordinated homecare plans between the health care team, physicians and our staff.
- Timely communication that avoids unnecessary delays in changes of physician orders or homecare plans.
- Free nursing visits and ongoing supervision of SelectCare employees by SelectCare Registered Nurses.
- 24 Hour On-Call staff for emergencies, weekends and holidays.
Insurance
Private and Long Term Care Insurance will be investigated for home care reimbursement at the client’s request.
Overtime
Overtime is billed and paid when a SelectCare employee works more than 40 hours for the client in one week, or on a major holiday listed below. SelectCare does not charge for a weekly overtime rate for live-in care but does bill overtime when a live-in works on a holiday.
Holiday Listing for Overtime Billing
- New Year’s Day
- Martin Luther King Day
- President’s Day
- Mother’s Day
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
Nursing Visits
A visit is considered two (2) hours or less and designated for a specific duty such as medication pre-pouring, wound care, RN emergency visit.